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Privacy Policy

At Noire Skin, your privacy and trust are fundamental. This Privacy Policy details how your Personal Information is collected, used, and shared when you visit or make a purchase from our website, (the “Site”). We are committed to handling your data with elegance and integrity.

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1. WHAT PERSONAL INFORMATION WE COLLECT

A. Device Information (Automatically Collected)

When you access the Site, we automatically collect certain information about your device. We refer to this as Device Information. This includes:

  • Browser and Network Data: Your web browser type, IP address, and time zone.

  • Site Interaction Data: Information about the individual products and pages you view, what websites or search terms referred you to the Site, and how you engage with our content.

We collect Device Information using:

  • Cookies: Data files placed on your device, often including an anonymous unique identifier.

  • Log files: Track actions on the Site, including your IP address, browser type, Internet service provider, and date/time stamps.

B. Order Information (Provided by You)

When you make a purchase or attempt to make a purchase, we collect Order Information from you, including:

  • Name and contact details (email address, phone number).

  • Billing and shipping addresses.

  • Payment information (such as credit card numbers), which is securely processed by third-party payment gateways and not stored directly by Noire Skin.

When we refer to “Personal Information” in this Policy, we are referring to both Device Information and Order Information.

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2. HOW WE USE YOUR PERSONAL INFORMATION

We use the Personal Information we collect to run our business efficiently and provide you with superior service:

A. Fulfilling Orders and Service

  • To process and fulfill your orders (including processing payments, arranging shipping, and providing invoices and confirmations).

  • To communicate with you regarding your purchase status, returns, and customer support inquiries.

B. Marketing and Personalization

  • To provide you with information or targeted advertising related to our elegant beauty and health products (only if you have opted in to receive marketing communications).

  • To personalize your shopping experience by recommending products we believe will be of interest to you.

C. Site Improvement and Security

  • To screen orders for potential risk or fraud (in particular, using your IP address).

  • To improve and optimize our Site (e.g., by generating analytics about how customers browse and interact with us).

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3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties only when necessary to perform services on our behalf or comply with the law:

  • Service Providers: We share data with partners who assist us in operating our store, processing payments, and delivering goods (e.g., payment processors, shipping carriers like FedEx/UPS).

  • E-commerce Platform: We use [e.g., Shopify, WooCommerce] to power our online store. [Insert Platform Privacy Policy Link].

  • Analytics: We use tools like Google Analytics to understand site usage. [Insert Google Privacy Policy Link].

  • Legal Compliance: We may share information if required to comply with applicable laws, respond to a subpoena or search warrant, or otherwise protect our rights.

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4. BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe will be of interest to you, particularly related to our clean beauty and health collections. You can opt-out of targeted advertising.​

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5. YOUR RIGHTS

If you are a European resident (GDPR), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the details below.

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6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records for [Insert Time Period, e.g., five years] unless and until you ask us to delete this information.

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7. CHANGES TO THIS POLICY

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The Last Updated date will reflect the most recent changes.

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8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us on our Contact page.

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